ADMINISTRATIVE COORDINATOR - BALDWIN PARK (SFV) Job
Job Description Job Attributes+
Baldwin Park, CA 91706, US
The HDI Administrative Coordinator operates as an internal and external customer support expert that helps build, manage and facilitate an excellent customer experience. This position meets and exceeds performance standards and metrics relating to timely completion of paperwork, AR and POS management and minimal service issues while contributing to the goal of installing 100% of backlog representing specific product line(s) within an assigned branch(es). Other duties as assigned.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
50% - Reviewing paperwork for accuracy, working with customers to collect payment and communicating with customers about the status of their project, scheduling measures, installations and services as needed.
50% - Managing databases related to selling and installing jobs, including but not limited to data entry, placing material orders, processing labor billing for all subcontractors, maintaining notes and ensuring accuracy of information.
NATURE AND SCOPE
This position reports to Installation Manager.
This position has 0 direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel: Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required: The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 1 years
Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Preferred Qualifications: Knowledge or experience in the home improvement industry.
Knowledge, Skills, Abilities and Competencies:
Excellent communication skills, both written and verbal.
Able to use Microsoft Office products.
Advanced Excel knowledge and experience.
Proven experience managing multiple tasks simultaneously.
Attention to quality and detail.
Ability to problem solve with success.
Customer Service and dispute resolution experience.
Who We Are
With more than 35,000 veteran associates, we see the strength of character that the military produces each and every day.
<div style="text-align: justify;"><b>OUR COMMITMENT IN ACTION: </b></div><div style="text-align: justify;"><b>COMMUNITY
</b><br>From rebuilding veteran homes and community centers with Team Depot to The Home Depot Foundation, we’re dedicated to being a force for good.
</div><div style="text-align: justify;"><b>COMMITMENT
</b><br>Our commitment to the military extends beyond our veteran and active military associates; increasing our commitment to $500 Million for veteran causes.
</div><div style="text-align: justify;"><b>HONORS
</b><br>We recognize the value that veteran and active military can bring to our team, so we’re committed to providing the environment where their skills and experiences are both recognized and respected. </div><div style="text-align: justify;">And it’s this commitment that has landed us on Indeed’s Top-Rated Workplaces: Best for Veterans.</div>